Thursday, 9 April 2015

DEALING WITH MALICE

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I entered the office on this morning (7/9/13). OK i get it, sales person wouldn't say hi. From Monday your manager may have to oblige me.

Is the store manager for real? So she means not to wear her uniform because i mentioned it. Never seen such confusionist... This is not nice, we can't be friends like this.
A sales person is seen hissing at a customer on the sales floor, this is not permitted.

She should have used a more friendly phrase like 'please may I', 'thank you', 'excuse me'....

So I was told today that one of our top managers whose name i will not disclose except you send me a private message was instrumental to the troubles i was facing as the store manager iterated that he specifically told her not to allow me Lord it over her and for a minute I paused because that will be almost unbelievable considering that we are team members.
Anyway this is about setting standards not some gossip over the phone and so I ignored it.

9/9/13 I came into the office pretty late (11.30am) haven gone to an ICT center so I can be able to send my report since my work tool was still pending. It was a good day everyone seem to respect themselves today. A truly happy day.

I really don't get why the sales personnels are not courteous; they can greet or say hello, the are inconsistent with their dress code spare headed by the store manager herself who gives flimsy excuses about the office being cold. And all these behaviours are contributing factors to their sales disposition to customers.
I spoke to the store manager about it and she says my MD is actually ok with their appearance and a fat lie it was.
It's not about the sales guy who hasn't apologised uptil now, however it is a contributing factor and he is trying realy hard not to speak with me and he is totally disgusting with it.

When it seems that wasn't enough, the store manager brings a customer's ipad and drops it in front of me without saying a word. Well i didn't much get what that means, so i waited until she came out to tell me what the issue was with the device. Afterall i am not a magician to know. *LOL*
Everyone here is funny, i can't do your jobs for you and you still have to align with our practices all over. It's not a choice, it's a must!

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